Hi there!
I've recently bought a Dell-Vostro 460 Desktop and It has worked like a charm until a week ago.
My system specs are:
Processor: Intel i5 @ 3.10 Ghz
RAM: 4 GB
Graphic card: Intel(R) HD Graphics Family (Donät really know the "real name" for the specific card..)
HDD: 500 Gb
Some days ago when I played StarCraft 2 the desktop went all weird after I've closed the game. To fix it I had to restart the process "explorer.exe".
Now the desktop can go weird just by klicking on the icons a little. So now It's even worse!
I'm suspecting that is has something todo with the graphic drivers but I have downloaded the newest drivers from intel and the http://www.intel.com/p/en_US/support/detect doesn't even work for me...
So I have right now two problems.. Oh wait sorry, three problems...
1. The desktop goes weird after a while either by starting a game or by klicking too much on icons.
2. I can't run the Intel Driver Update Utility on nay browser (I've tested IE9, firefox and Chrome) IE9 Crashes and on the others it just keeps dialling....
3. I CAN access the Intel HD Graphics Controlpanel BUT I CAN'T CLICK on the help menu because then it crashes... (it says: "GFxUI has stopped respnding")
I don't really want to reinstall windows since the computer is brand new and I have alot of stuff on the HDD (takes forever to backup everything...)
and I'm also afraid that even if I did reinstall everything the error would pop up again.
I have also scanned the computer for viruses with 4 different softwares.. And nothing found...I have also bought the Uniblue Driverscanner just to fix this but that didn't work either because then i wouldn't have to write here..
so PLEASE HELP ME, I would appreciate it ALOT.
I can't stand to restart the explorer.exe all the time.. soon I will just live without it.. (it works.. kind of..)
Best regards
/Henrik